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IT Support Officer - URGENT HIRING

Posted Oct 17, 2017 | Hits: 222
Region: Davao del Sur
Barangay: Davao City
Industry: Technology
Job Type: Permanent
Work Experience: 1 To 2 Years
Job responsibility & qualifications:

• Reporting to Operations Manager/Supervisor
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Prioritizing and managing many open cases at one time.
• Following diagrams and written instructions to repair a fault or set up a system
• Talking to clients and computer users through a series of actions, either face-to-face or over the telephone to determine the nature of problems, to help set up systems or resolve issues
• Providing support, including procedural documentation and relevant reports
• Responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts
• Supervising junior engineering and technical staff
• Agreeing timescales
• Obtaining replacement or specialist components, fixtures or fittings
• Conducting electrical safety checks on computer equipment.
• Maintaining records of software licences
• Managing stocks of equipment, consumables and other supplies.
• Testing and evaluating new technology


Requirements

• At least 1 year of working experience in the related field is required for this position.
• Bachelor’s degree
• Must be willing to work in our Davao Office
• In-depth knowledge of hardware and software
• Up-to-date knowledge of the latest IT and software trends
• Strong customer service ethos
• Ability to work well with people
• Strong communications skills
• Excellent organizational skills
• Ability to quickly establish good working relationships with clients


Salary offer

• Full time salary position
• Paid holidays
• Medical/Dental Insurance – HMO
• Fitness program

09204388670

User since: Feb 09, 2015
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