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Those working in public service are expected to be experienced in Planning and Organization, Human Relations, Leadership and Communication, Governa...
Being a manager means having to lead and take responsibility for a team. It also means having to report directly to the bigger bosses in the compan...
Become a better manager by through our Management Communication and Leadership Training course. Practical applications in this workshop will hone y...
In recent years, blogs have become a primary resource for credible information. Online communities search for reviews about food, places, events—na...
Have you ever been in a situation where you unintentionally offended a colleague or worse, a boss, because you said something that didn’t quite com...
Problems always arise in the workplace. As a leader, you are expected to have a solutions-oriented mindset so that you can guide your people toward...
Working in the Customer Service department of a company can be quite a challenge, especially when you have to deal with customers who are unsatisfi...
Many consumers spend much of their day online; they search for deals, make purchases, and read reviews about products and services. Most of the tim...
When your job performance is measured by the number of sales you close, you should equip yourself with the skills that could lead to better sales r...
Customer service representatives fully understand and believe in what they are representing, and how to handle all customer concerns with sophistic...
Having great negotiation skills are an asset in any work environment. TalkShop, the Philippines’ No. 1 English Communications School, now offers a ...
When a statement is presented, do you accept it at face value, or do you seek to know more? Do you ask why it is so? Does your mind come up with po...
Newsletters are a corporation or institution’s way of unifying all of its members. It keeps everyone up to date with important announcements from e...
Upgrade your writing to a professional level in our Technical Writing course. Whether you need to write essays or speeches, this course will take y...